North West water and wastewater group United Utilities (UU) saw revenues and profits increase in the year to March 31, it reported today.
The Warrington-based group achieved a turnover of £1.818bn, up from £1.735bn the previous year, while pre-tax profits of £436m, showed a £4m improvement on 2018.
A total dividend for the year has been recommended at 41.28p per share, up from 39.73p.
On a group performance level, UU said it had delivered a 10% real reduction in average household bills since 2010, alongside improving customer service, provided the sector’s most innovative assistance schemes supporting more than 100,000 customers struggling to pay, and achieved its best ever customer satisfaction scores, anticipating a reward of around £16m for the current five-year regulatory period.
UU also said it had been awarded the highest grades for the sector in watchdog Ofwat’s initial assessment of company business plans for the next five-year regulatory period, starting in 2020.