As the industry gears up to deliver further increases in output, the Home Builders Federation (HBF) and the Construction Industry Training Board (CITB) have launched a new £1 million scheme to train non-construction staff.
The big increase in the number of homes built over the past two years has seen the industry recruiting and training tens of thousands of new people. This new fund, which will run throughout 2016, is aimed at ensuring the thousands of non-construction related staff – such as in sales and marketing or business development employees – are, like their construction counterparts, getting the required level of training to ensure the industry can deliver more, high quality homes.
The fund will help HBF members to target training to employees, graduate scheme trainees and those on undergraduate placements to ensure that best practice is applied and high standards upheld. A portion of the fund has also been set aside to fund further training for sales and marketing staff. Driving up levels of customer service is a particular area of focus for the industry as more potential customers visit sales offices and more homes are sold.